8×8 launch Microsoft Teams Integration
As of June 2020 our Hosted Voice solutions provider 8×8 has become the first and only* company to offer integration with Microsoft Teams. 8×8 Voice for Microsoft Teams provides enterprise-grade telephony and global PSTN connectivity to customers that want to use Microsoft Teams as their sole collaboration interface.
How does it work?
For many businesses during the lockdown, Microsoft Teams has become a staple solution for collaboration, particularly video conferencing, and one that people may not be in a hurry to move away from. Thanks to 8×8’s integration, customers can continue using their familiar Microsoft Teams’ application but now with the added functionality of a cloud phone system. After the quick and easy set up, employees can communicate with each other and externally on a single communications platform, regardless of whether they are a Teams user or not. What’s more because 8×8’s platform is open, your employees can communicate using any of the following:>
- Physical phone
- 8×8 Desktop Client
- 8×8 Mobile Client
- Microsoft Teams Desktop
- Microsoft Teams Mobile
Benefits of a Hosted VoIP solution
When it comes to the benefits of using hosted VoIP, many of the providers will tell you the same thing. Benefits of cloud phone systems always include:
- Cost Savings
- and so on
So, what makes 8×8 different?
While the 8×8 phone system still boasts the same features as many other VoIP providers, the real value comes from their call quality. It’s all well and good having a VoIP phone system with all the bells and whistles when the fundamental use of it, making and receiving phone calls, is compromised. Poor call quality could be the difference between winning and losing a deal. 8×8’s proprietary technology platform guarantees higher call quality compared to other providers and they are the only company to have an SLA to guarantee it.
Note: 8×8 have a Mean Opinion Score (MOS) of 4.2 out of 5 for call quality
In addition to guaranteed call quality, compared with a number of the leading VoIP providers, 8×8 comes out as cheaper without compromising on features.
So are you an 8×8 customer looking to integrate Teams? A Teams user looking to expand your communication capabilities? Or perhaps you’re neither but interested to learn more? Whatever the case, get in touch and we can discuss your requirements and come up with a communications solution that’s right for you.
*correct at time of writing